Warranty Management Built for Builders.
HomeCareOS centralizes warranty claims, work orders, homeowner communication, scheduling, and documentation into one organized workflow.
Everything Warranty. All in One Place.
Warranty Claims
Capture, review, and evaluate homeowner claims from one centralized dashboard. AI-assisted review helps your team identify potential coverage, warranty obligations, and guideline considerations before making a final determination.
Work Orders
Create work orders, coordinate scheduling between homeowners and subcontractors, and track progress through completion.
Homeowner Communication
Keep homeowners informed with automated updates and appointment notifications, while allowing them to submit availability for repair scheduling directly through the platform.
Reporting & Visibility
View new, pending, in-progress, and completed work orders from one centralized dashboard.
Choose the Right Level of Support for Your Team
Whether you need software, communication support, or a fully managed warranty program, HomeCare offers flexible solutions that scale with your business.
HomeCareOS
Tools to manage warranty claims, work orders, reporting, and homeowner communication from one centralized platform with AI-assisted guidance.
- Warranty claims dashboard
- AI suggests relevant performance standards
- Work order management
- Reporting and documentation
First Response
We handle homeowner intake and claim review so your team can focus on coordinating repairs.
- Everything tracked in HomeCareOS
- Homeowner claim intake
- Human review of claims against warranty standards
- Consistent claim handling
- Communicate claim decisions to homeowners
Concierge Lite
We manage warranty requests through work order assignment and dispatch approved work orders to subcontractors, who coordinate scheduling and repairs directly with homeowners.
- Everything in First Response
- Work order creation
- Work order assigned and sent to builder’s subcontractor
- Scheduling & Sequencing handled by builder/subcontractors
Concierge Premium
We manage the entire warranty process from homeowner intake through repair completion and sign-off.
- Everything in Concierge Light
- End-to-end warranty administration
- Homeowner and subcontractor scheduling
- Repair follow-up and tracking
- Minimal builder involvement
See HomeCareOS in Action.
Discover how builders use HomeCareOS to manage claims, coordinate repairs, communicate with homeowners, and streamline warranty operations.
Frequently Asked Questions